Southwire Hardwire Surge Guard Remote Power Monitor
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Airstream Parts Manuals (1999 - Present)
Compatibility
Shipping FAQ
Orders placed on business days (Monday through Friday) before 2 p.m. EST
- Every effort will be made to process your order within two business days. During peak season and due to manufacturer or supplier shortages delays may occur due to part availability.
- Seller is NOT responsible for delays experienced or caused by shipping couriers. NO REFUND will be issued for DELAYED delivery of packages.
Orders placed on a weekend, or on a bank holiday
- Every effort will be made to process your order within the following two business days. Orders placed on the weekend (Saturday or Sunday) will not be fulfilled until normal business hours as stated above (Monday through Friday). During peak season delays may occur due to part availability.
- Items that require 3rd party shipping and during peak season periods may be delayed due to availability. Airstream production items can be delayed 8-10 weeks during peak season and a minimum of 2-3 weeks during normal production periods.
*For more information on our shipping times and rates, please view here.
Return Policy
Returns are accepted within 30 days of purchase date. Prior authorization for return MUST be obtained. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Products returned without authorization will NOT be refunded. We reserve the right to charge a 25% restocking fee on any return. Shipping costs will not be refunded.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
- Perishable goods such as cleaning products and printed materials cannot be returned.
- We also do not accept products that include but are not limited to fresh water installations, waste/sewer installations, electrical or electronic items, hazardous materials, or flammable liquids or gases.
- Products that are cut to length by foot, square foot, or square yard MAY NOT BE RETURNED.
For a detailed overview of our return policy, please view here.
Power Transfer Switch Remote Display; With 50 Foot Cable
This display allows you to see more detailed information such as voltages for Line 1 and Line 2 (typically 110120VAC), current draws, and status/conditions of the Surge Guard Hardwire unit. Electrical faults such as low voltage or an open ground connection that cause the Surge Guard Hardwire to shut off power are shown on the remote display, allowing you to retrieve via the joystick a log of the fault conditions.
The Remote Display is a helpful diagnostic tool that allows you to comprehend and correct problems with your RV's power. The display also features an up/down navigation button/lever allowing navigation through various informational screens.
Features and information displayed includes the following:
• Main Screen: The Main Screen of the Display is used to show a continuous status of the RV’s electrical power. These include: incoming line voltages and currents (Amps) being used by the RV; reverse polarity state, which is a faulty shore power condition; delay state, which is a waiting state that the Surge Guard device goes into when it is powered up or when there is a fault with shore power. The display will revert back to the Main Screen by default if it is left in any other screen for more than 3 minutes.
• L1/L2 Volt and Current Screens: Displays Line 1/2 voltage or current. This allows you to view the voltage or current when there is a fault condition being displayed on the Main Screen.
• Faults Screen: Allows you to view a history of up to 50 faults which have been logged by the hardwire unit. Each fault that has been logged contains the fault, the voltages and currents at the time of the fault, and the time and date when it occurred.
• Joystick Lever: to navigate through screens and set the time and date.
*Not compatible with previous models that do not have a telecon jack.
